We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or third party broker. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading.

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You do not need to use a claims management company to pursue a claim against a lender, you can do this yourself for free.

If unsuccessful with your claim you also have the option to refer the claim to the Financial Ombudsman Service yourself without incurring a fee